Shipping

All about how we ship

We ship palm seedlings, seeds, and other plants safely and efficiently to customers all over the world. On this page, you'll find details about how we pack, shipping costs, delivery options, and important information for international orders.

How We Pack

We take great care in packing every order to ensure your plants and seeds arrive healthy, safe, and ready to grow.

🌱 Seedlings (Bare Root)

Seedlings without pots are shipped bare root, meaning the roots are cleaned and wrapped in moist material, then sealed in airtight bags.

This method:

-Keeps the plants healthy during transit.

-Reduces overall package weight and size.

-Makes shipping very affordable, especially across Europe.

We’ve tested this method extensively, and the seedlings survive several weeks, even months, in the packaging without issues. Once planted and watered, they start to grow again quickly if correctly maintained.

If you have any concerns or need help after delivery, contact us

🌰 Seeds

-Seeds are cleaned from the fruits, labeled, and packed in plastic pouches.

-They are cushioned inside the parcel if needed to avoid any damage during shipping.

-All species are clearly marked for easy identification upon arrival.

🪴 Potted Plants

Larger plants or those shipped in pots are:

-Well secured inside the box to avoid any damage during shipping.

-Moisture is contained to preserve root health.

Care After Delivery

When your seedlings arrive:

If possible, unpack them immediately and plant them right away, do not leave them exposed or let the roots dry out.
Soak the roots in clean water to rehydrate. (optional)
Plant in well-draining soil, in a pot or directly in the ground.
Water thoroughly, but avoid fertilizing during the first two weeks.
Keep the soil moist, especially while the plant adapts, never allow it to dry out completely.
Maintain a warm environment to help the seedling resume active growth quickly.
Do not place in direct sun immediately. Allow the seedling to adjust gradually by starting in bright, indirect light, increasing sun exposure over 7-10 days.

With proper care, seedlings recover fast and typically begin growing within days.

Note: Care requirements can vary depending on the species. Some palms may need more shade, warmth, or humidity than others. Always check the specific care guidelines for your species or contact us if you’re unsure.

International Shipping

We ship to most countries worldwide and welcome orders from customers in those countries. Seeds are shipped mainly by UPS courier.

Phytosanitary certificates are handled by destination and by what is in your cart (seeds only, or seedlings / live plants). The amount you pay is shown at checkout.

Great Britain (UK) and Canada
Shipping is shown as a base price with no phytosanitary certificate included.

Seed-only orders: no phytosanitary certificate and no phytosanitary fee.
Orders that include seedlings or other live plants: one Phytosanitary certificate (live plants) fee of €65 per order (not per item) is added at checkout.

Northern Ireland
Northern Ireland follows EU plant health rules, so orders to Northern Ireland do not need a phytosanitary certificate and no phytosanitary fee applies. Seedlings and live plants travel with an EU plant passport.

Switzerland and Liechtenstein
Orders from mainland Spain or the Balearics do not need a phytosanitary certificate, and no phytosanitary fee applies. Shipping is the base price shown at checkout. Seedlings and live plants travel with an EU plant passport. Swiss rules treat the Canary Islands, Ceuta and Melilla as outside the EU, so this does not apply to shipments from those territories.
Norway and Iceland
Shipping is shown as a base price with no phytosanitary certificate included.

Seed-only orders: no phytosanitary certificate and no phytosanitary fee.
Orders that include seedlings or other live plants: a phytosanitary certificate is required, and one “Phytosanitary certificate (live plants)” fee of €65 per order (not per item) is added at checkout.

For Norway, the buyer must notify the Norwegian Food Safety Authority (Mattilsynet) before a live-plant shipment arrives.
For Iceland, the buyer must obtain a MAST import permit for any shipment that includes live plants and send it to us before we dispatch the order.
Serbia
Orders to Serbia are shipped at the base price shown at checkout, with no phytosanitary certificate and no phytosanitary fee.
USA, Puerto Rico and the US Virgin Islands
The phytosanitary certificate cost is included in the shipping price shown at checkout.
If you hold a valid USDA APHIS Small Lots of Seed permit, contact us before ordering and send your permit and its shipping label. Eligible seed-only orders that meet all permit conditions can be shipped under the permit without a phytosanitary certificate. This does not apply to seedlings or live plants. The checkout shipping price is not waived automatically; we review each case.

Other destinations outside the European Union
For other non-EU destinations, a phytosanitary certificate is normally included and its cost is part of the shipping price shown at checkout, so shipping is higher than to EU destinations.

European Union
Buyers within the EU do not need a phytosanitary certificate for these shipments.

For more details, see our Phytosanitary Certificate page. If you are unsure whether we can ship to your location, contact us.

Important for International Buyers

Some countries require import permits or additional documentation for plant products. Even when we provide or omit a phytosanitary certificate according to the rules above, it is still the buyer’s responsibility to:

Check their country’s import rules.
Obtain any required import permits.
Tell us in advance if additional documents are needed.

If you need help with the process, contact us and we will do our best to guide you.

Shipping Costs & Carriers

We offer cost-effective and safe delivery options for all orders, with shipping costs automatically calculated at checkout.

UPS Standard
Most orders are shipped with UPS for fast, trackable delivery across Europe and worldwide. Whether a phytosanitary certificate or fee applies depends on the destination and the products in your order (see International Shipping above). Processing time: 1–4 business days (may take longer for bigger orders). Delivery within 2–10 business days depending on destination.

Correos Express
An expedited, high-priority option designed for rapid transit within Spain and select European locations. Processing time: 1-4 business days. Delivery within 24 to 48 hours within Spain, and 2-4 business days for the rest of Europe.

DHL Standard
A reliable and fully trackable shipping option available for European destinations. Processing time: 1-4 business days (may take longer for bigger orders). Delivery within 3-8 business days depending on destination.

DHL Express
For rapid, highly secure delivery to select European countries. This premium, trackable method ensures the fastest possible transit times within designated European countries. Processing time: 1-4 business days. Delivery within 1-3 business days depending on destination.

Bulk Orders & Wholesale

Shipping for large or wholesale orders is calculated individually.
Contact us directly for custom shipping quotes, discounts, and personalized support.